Frequently Asked Questions

Everything you need to know about shopping with Medichecks

What are your standard shipping times?

We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy?

You can return any unopened and unused items within 30 days of purchase for a full refund. Please contact our support team to initiate a return label.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How do I know the products are authentic?

Medichecks sources products directly from authorized distributors and manufacturers to ensure that every item you receive is 100% genuine and high-quality.